We are here to help
What is Napp Siesta?
What kind of content can be published?
How does the offline availability work? What kind of content is available offline?
How can the readers view the published content?
How do the PUSH-notifications work?
What operating systems and devices are compatible with the back-end platform?
What analytics data is available?
What is the use of having access to the API?
Can the app and the back-end be customized?
What is the use of having multiple administrators?
I want to start using Napp Siesta. What do I need to do?
What information do you need from my company?
What is the setup time for each package?
How do I publish documents to devices?
Are there custom packages, larger than Enterprise?
Can I upgrade my package?
Can I downgrade my package?
Is there a commitment for the subscription?
How do I cancel my subscription?
Can I get a refund for my order?
Why is there a one-time setup fee for the Professional and Enterprise packages?
What payment methods are available?
What is the frequency of the payments?
Is the payment automatically deducted from my back account?
Can I pay for Napp Siesta at the end of each quarter?
Are there additional monthly costs on top of the subscription?
What kind of technical support is there for the non-SLA packages?
Is my phone compatible with Napp Siesta?
Do you offer tech support?
Can my company ask for training sessions?
Will you offer Blackberry and Windows Phone support in the future?
What PDF version does Napp Siesta support?
Can I integrate the Napp Siesta with my company’s software system?
Which file formats are supported?
How does the interactive content work?
How can I monitor the cloud traffic?
What happens after the traffic limit has been reached?
Where is my data stored?
Can I get an internal solution?
Can I insert any kind of content in the PDF files?
Is anyone else able to see my data?
What is the difference between the standard app and the dedicated app?
How does the login in the app work?
How do I download the viewer app?
Is the app available in my country?
Can the app be code-locked?
The app does not work!
The back-end does not work!
The multimedia content is not displayed correctly!
The video files are not playing!
The documents are not synced!
How can I get in contact with tech-support?
How does the User Management work and what are the benefits of this feature?
What security protocols does Napp Siesta use?
Can I host my own data?
Can the distribution system work inside a VPN?
Is my data safe from hacker attacks?